Ë®¹ûÅÉAV

Online Learning students from out-of-state should attempt to resolve any issues or complaints with Ë®¹ûÅÉAV first. If an issue cannot be resolved internally, you may file a complaint about Ë®¹ûÅÉAV with your State by referring to the following State Agencies in compliance with federal Department of Education regulations.

Link to and/or Information about the State Complaint Process as required by  - An institution described under , , and  is legally authorized by a State if the State has a process to review and appropriately act on complaints concerning the institution including enforcing applicable State laws...

Alabama

• Contact: ron.leonard@ache.edu
• *Note:  Complaints for out-of-state institutions are referred to the ACCS Private School Licensure.

Alaska

• Contact: tyler.eggen@alaska.gov

Arizona

• Contact: ldueck.azsara@riosalado.edu

Arkansas

• Contact: alana.boles@adhe.edu

California

• Contact: bppe@dca.ca.gov
• Bureau for Private Postsecondary Education

Colorado

• Contact: heather.delange@dhe.state.co.us
•  AND Private Occupational Schools

Connecticut

• Contact: Sean.Seepersad@ct.gov

Delaware

• Contact: leigh.weldin@doe.k12.de.us

District of Columbia

• Contact: Terasita.edwards@dc.gov
• Education Licensure Commission
• FAQ for Students indicates that complaints my be submitted to the HELC by "clicking here", but there is no hyperlink.

Georgia

• Contact: mrivers@gnpec.ga.gov

Hawaii

• Contact: hpeap@dcca.hawaii.gov

Idaho

• Contact: Tamara.Baysinger@osbe.idaho.gov

Illinois

• Contact: sara@ibhe.org

Indiana

• Contact: rmiller@che.in.gov

Iowa

• Contact: lisa.pundt@iowa.gov

Kansas

• Contact: jamour@ksbor.org

Kentucky

• Contact: kathy.garrett@ky.gov

Louisiana

• Contact: leann.detillier@laregents.edu
• Louisiana Board of Regents: No Complaint Process found on state agency website for institutions authorized by Louisiana but not related to reciprocity.
• Proprietary Schools: (Only  for purposes of participation in reciprocity for interstate distance education) 

Maine

• Contact: michael.t.perry@maine.gov
• No Complaint Process found on state agency website for institutions authorized by Maine but not related to reciprocity.

Maryland

• Contact: Alexandra.Chaillou@maryland.gov
• Scroll down to complaint process and form pdfs.

Massachusetts

• Contact: anally2@dhe.mass.edu

Michigan

• Contact: farhatj@michigan.gov

Minnesota

• Contact: Andrew.wold@state.mn.us
• It is hard to determine if a complaint can be submitted about an out of state institution that does not participate in SARA serving a Minnesota student.

Mississippi

• Contact: srobinson@mississippi.edu

Missouri

• Contact: joshua.fischer@dhewd.mo.gov

Montana

• Contact: StateAuthorization@montana.edu

Nebraska

• Contact: kathleen.fimple@nebraska.gov

Nevada

• Contact: tcastro@nshe.nevada.edu
• Note the Student Complaint under forms on the left side.

New Hampshire

• Contact: nicholas.w.marks@doe.nh.gov

New Jersey

• Contact: eric.taylor@oshe.nj.gov
• Look under Information for Students for the Student Conflict Resolution Form (Complaints)

New Mexico

• Contact: alicia.armijo@hed.nm.gov

New York

• Contact: IHEauthorize@nysed.gov

North Carolina

• Contact: terrence@saranc.org

North Dakota

• Contact: claire.gunwall@ndus.edu
• This complaint process appears to be applicable for institutions not participating in reciprocity through SARA as well as SARA participating institutions.

Ohio

• Contact: mexline@highered.ohio.gov

Oklahoma

• Contact: lwalker@osrhe.edu

Oregon

• Contact: veronica.dujon@hecc.oregon.gov

Pennsylvania

• Contact: giwetten@pa.gov

Puerto Rico

• Contact: nvega@estado.pr.gov
• It appears that can be used more broadly than to just address SARA participating institutions.

Rhode Island

• Contact: rebecca.ryan@riopc.edu

South Carolina

• Contact: aanderson@che.sc.gov

South Dakota

• Contact: katie.hubbart@sdbor.edu
• This is a broad complaint form not just to address postsecondary institutions.

Tennessee

• Contact: julie.woodruff@tn.gov

Texas

• Contact: cathie.maeyaert@highered.texas.gov

U.S. Virgin Islands

• Contact: cmckayl@uvi.edu
• Call (340) 774-2810 to reach the Virgin Islands Department of Education regarding student complaints.

• Contact: cgrua@ushe.edu

Vermont

• Contact: cassandra.ryan@vermont.gov
• VT Agency of Education points to three avenues for complaints: the institution, the VT Attorney General's office, or the institution's accrediting agency.

Virginia

• Contact: darlenederricott@schev.edu

Washington

• Contact: saml@wsac.wa.gov

West Virginia

• Contact: lucy.kefauver@wvhepc.edu

Wisconsin

• Contact: psmith@uwsa.edu

Wyoming

• Contact: rob.dennis@wyo.gov